GHL

Independent GoHighLevel Consultant

Direct client project, 2 month engagement

Built lead funnels, appointment funnels, and nurture sequences from scratch for a coaching business. Designed a custom CRM pipeline, tech stack, and full client journey strategy, run end to end.

GHL

Marketing Operations Assistant / Automation Specialist

ServeSuite, GoHighLevel SaaS agency

Earned the HighLevel Certified Admin credential. Built CRM systems, pipelines, and automations for premium tier clients across coaching, therapy, publishing, and travel.

CS

Customer Success Associate

LeafSide, whole food plant based subscription brand

Manages support ticket queues, returns, and retention offers. Tracks KPIs and moderates the brand's Facebook community group and social inboxes.

Ops

Operations Manager, eBay Dropshipping

KBO Money LLC

Managed the operations team for an eBay dropshipping business, overseeing fulfillment, customer service, and returns.

Ops

Ecommerce Operations & Customer Support

JN Holdings LLC and Organic Aromas

Ran customer service, returns, and order fulfillment for an eBay dropshipping store, including oversight of the operations team.

CS

Ecommerce & BPO support roles

Amazon Philippines, Eperformax, Qualfon Philippines

eBay and Amazon seller support, QA and agent coaching, and telecom technical support. Full detail available on request.